ARBITRATION, Scooter Safety, Disclaimers, Website Terms & Conditions

 

AS OF APRIL 1, 2026

WyrdRyds warranty does not cover any damage or failure caused by misuse, abuse, neglect, improper handling or operation, failure to follow operating instructions, unauthorized modifications, or repairs, or external causes such as acts of God, or accidents. This warranty also does not cover any products that have been altered in any way. Any implied warranties are limited to the applicable warranty period set forth above. In no event shall the manufacturer be liable for any incidental, special, or consequential damages. The manufacturer reserves the right to change or modify its warranty at any time.

All new products that have any issues or concerns, you must contact us so we can figure out the issue within a reasonable amount of time before an exchange is performed. A full return and refund will not be issued unless stated in an email from one of our employees. 

PMT tires have manufacture defect for unused tires only.

All Spare parts/ NAMI Spare parts have 30-day warranty, external damage such as crash/impact/water/misuse is not covered. This is for defects only, not performance issues. 

 DISCLAIMERS

Battery: 

Lithium-ion batteries are powerful and efficient, but they must be used with caution. Always follow the manufacturer's instructions and safety guidelines when charging, discharging, and storing your lithium-ion battery. Never leave a lithium-ion battery unattended while charging and never charge a damaged battery. Do not overcharge or over-discharge your battery. Also, never short-circuit the battery, as this can cause a fire. Always store your lithium-ion battery in a cool, dry place. Do not attempt to modify your e-scooter or e-scooter battery. If you notice any signs of damage, stop using the battery immediately.

E-Scooter/E-Bike/E-Dirt Bike/E-Moto:

The use of an e-scooter involves inherent risks of injury or death. It is important to be aware of and comply with all applicable laws and regulations for the operation of an e-scooter.

It is strongly recommended that you wear a helmet, protective clothing and other safety gear when riding an e-scooter. Do not ride an e-scooter if you are not capable of safely controlling it. Do not ride an e-scooter if you are under the influence of drugs or alcohol.

You should never ride an e-scooter on public roads or pavements, unless there is a designated cycle lane for e-scooter use. Be aware that you may encounter pedestrians, cyclists and other road users on shared paths.

It is important to follow the manufacturer’s instructions for the use, maintenance and charging of the e-scooter. Always check the brakes and other safety features before riding an e-scooter.

You should never attempt stunts or tricks on an e-scooter. This can lead to serious injury or death.

The use of an e-scooter is at your own risk. We accept no responsibility for any loss, damage or injury caused by the use of your e-scooter.

Local Laws:

Local laws regarding e-scooters vary by city and state. Generally, scooters are not allowed on sidewalks or in parks otherwise posted. Riders must wear a helmet posted per local laws and obey all traffic laws, including the speed limit. Some cities require scooter riders to have a valid driver's license, while others only require riders to be at least 16 years old. Additionally, some cities have restrictions on where scooters can be parked or stored. It is important to check the local laws in your area before using an e-scooter.

e-bike/scooter laws where:

E-bike/scooter laws vary from state to state and even from municipality to municipality. Therefore, it is important to check the laws in your local area before riding an electric bike or e-bike. Generally, the main laws to be aware of for e-bikes/e-scooters include speed limits, helmet requirements, and age restrictions. In some states, electric bikes/e-scooter may also need to be registered and/or have license plates. Some states also have laws that require riders to use bike-specific paths and/or bike lanes. Additionally, some states have laws that require e-bikes/e-scooters to have a speed governor that limits the bike to a certain speed. It is important to be aware of all of the laws in your area before riding an e-bike or e-scooter.


Disclaimer for not at fault sold products sold: 

We at Wyrd Ryds are not responsible for any damages or losses that occur from the use of our products. We do our best to ensure that all products we sell are of the highest quality, however, we cannot guarantee their performance or safety. It is the responsibility of the buyer to determine the suitability of our products for their intended use. We shall not be liable for any damages or losses resulting from the use of our products.

This website and online store are operated by WyrdRyds (“WyrdRyds,” “we,” “us,” or “our”)(Previously known as WyrdRyds). By visiting our site and/or purchasing something from us, you (“Customer,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. Please read them carefully. If you do not agree to these Terms, you may not access the website or use any services. Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting changes to our website. Your continued use of our website or Services after any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site. You may not use our products for illegal purposes, nor may you violate any applicable laws in your jurisdiction (including copyright laws). A breach of these Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand your content (excluding payment data) may be transferred unencrypted across networks. Credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.


SECTION 3 – COMMUNICATIONS CONSENT

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. SMS Messaging (if applicable): With your consent, we provide service updates which include but not limited to order confirmations, delivery notifications, service-related follow-ups.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at wyrdryds@gmail.com or mailing us at:

WyrdRyds
20693 Ashburn Rd, Suite 130 Ashburn, Virginia, 20147

You may opt-out of SMS communications at any time by texting “STOP” in reply to any SMS message or by contacting us at wyrdryds@gmail.com. After opting out, you will receive a confirmation message and your request will be processed promptly. Message frequency and data rates may vary*


SECTION 4 – PRODUCT ASSUMPTION OF RISK & WAIVER

Riding an electric scooter or electric bike involves inherent risks, including serious injury, property damage, or death, even when used as intended. By purchasing and/or using a WyrdRyds product, you:

Assume All Risks – The Customer understands and acknowledges that riding an electric scooter or electric bike or usage of parts and accessories involves inherent risks, including but not limited to, personal injury, property damage, and even death. These risks occur even when the scooter or electric bike or usage of parts and accessories is used as intended. The Customer voluntarily assumes all such risks, both known and unknown, associated with the use of the electric scooter or electric bike or usage of parts and accessories, even if arising from the negligence of the Company or others, and assumes full responsibility for their participation.

Release & Waive Liability – To the fullest extent permitted by law, you release WyrdRyds and its officers, directors, employees, agents, affiliates, and partners (“Released Parties”) from any claims, damages, or injuries related to your use of the product.

Indemnify Us – You agree to defend and indemnify the Released Parties from any claims by you or third parties arising from your product use or breach of these Terms.

Maintain the Product – You are responsible for routine maintenance and ensuring the product is safe to operate.

Comply with All Laws – You agree to follow all local, state, and federal regulations governing electric scooter/bike use.


SECTION 5 – PRODUCTS & SERVICES

Some of our products are offered exclusively online and may be available in limited quantities. This is to include pictures do not always match and can be for reference only due to product updates. Product descriptions and pricing may be updated from time to time without prior notice. We may also set limits on purchases based on customer location or other factors. While we aim to ensure our products and services meet your expectations, we cannot guarantee this in every instance or that all errors will be corrected immediately.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.


SECTION 7 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit malicious code;
(h) to collect or track personal information of others;
(i) to spam, phish, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.


SECTION 8 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Your use of the service is at your sole risk. All products and services are provided “as is” without warranties of any kind. WyrdRyds shall not be liable for any damages arising from use of the service or products, to the fullest extent permitted by law.

Click here for full warranty policy: Warranty Policy – WYRDRYDS

Click here for full returns and exchanges: Returns & Exchanges – WYRDRYDS


SECTION 9 – INDEMNIFICATION

You agree to indemnify and hold harmless WyrdRyds and its affiliates, employees, and partners from any claims arising from your violation of these Terms or applicable law.


SECTION 10 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.


SECTION 11 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access at any time for violations.


SECTION 12 – GOVERNING LAW

These Terms are governed by the laws in the United States of America.


SECTION 13 – DISPUTE RESOLUTION; ARBITRATION AGREEMENT & CLASS ACTION WAIVER

All disputes shall be resolved by binding Arbitration in US online retail, governed by the Federal Arbitration Act 

Manufacturer-specific disputes must be directed to the product manufacturer, not WyrdRyds.


SECTION 14 – CHANGES TO TERMS

We may update these Terms at any time.


SECTION 15 – CONTACT INFORMATION

Questions about these Terms should be sent to wyrdryds@gmail.com